One of the most important strategies for keeping positive relationships with current and future customers is how you communicate with them. It also...
Author - cathyjones
Performance management software has gone through a functional evolution in the past few years. Leading industry vendors introduce new features and...
Managing and strategizing customer service for your company is crucial to success. There is the risk of damaging a company’s reputation with...
The current marketplace has become pretty competitive for most industries with businesses being forced to do all they can to hold on to their patrons...
With the extensive level of competition in the current marketplace, achieving high business growth can be quite challenging for companies. Moreover...
Workforce management has become a very important part of the daily operation in organizations, irrespective of the sector. The bigger the size and...
Employee analytics is a combination of methodology and software that is applicable for the tasks related to work-model and statistical data...
Excellent patient support is key to your healthcare business. But, at the same time, delivering top-quality patient support on a consistent basis can...
The Health Insurance Portability and Accountability Act is among the most important compliances that any healthcare BPO company must follow. To say...
Excellent quality customer service is the need of the hour. Moreover, technological growth has focused on implementing AI and analytics to understand...