How to Solve QuickBooks Error 6000 77

QuickBooks Error 6000 77 generally arises while accessing the company file. It can be because of network issues or file damage. You may also face this error if QB fails to locate your file. The error message that appears on your screen is:- 

We’re sorry. QuickBooks encountered a problem. Error codes: (-6000, -77).

Unable to access your company file because of QuickBooks Error 6000 77? Follow this blog for easy solutions. But if the error persists, the next logical step would be to reach out to an expert. Just give a call at +1(855)-856-0053.

Reasons for QuickBooks Desktop Error 6000 77

QuickBooks Desktop Error 6000 77 arises when QuickBooks fails to access your company file. It can occur because of the following reasons:-

• Your company file is damaged.
• .ND and .TLG files of QuickBooks got damaged.
• QuickBooks is unable to find the path of mapped drive.
• Windows firewall or antivirus is blocking the access of QuickBooks to connect with ou their devices.

Read More: Error 1712 When Installing QuickBooks

Try This Before Troubleshooting QuickBooks Error 6000 77

Troubleshooting QuickBooks Error 6000 77 does not always require complex troubleshooting steps. You can fix it by simply following these methods sometimes: – 

• Rerun QuickBooks as an administrator application. It will grant QuickBooks extra permissions. You need to go on your desktop, right-click on the QuickBooks application, and select Run As Administrator. 
• Copy your company file on your computer if you are using it from an external disk. 

 

Troubleshooting for QuickBooks Error 6000 77

The methods to fix QuickBooks error 6000 77 involves using a UNC path instead of a mapped drive and recreating the damaged folder. Let’s look at the detailed steps you need to follow:- 

Method 1: Use a UNC path rather than a mapped drive.

QB not being able to find the path of a mapped drive is one reason for QuickBooks Error Code 6000 77. These are the steps you need to follow to use a UNC path rather than mapped drive:- 

• Right-click on the QuickBooks icon on your desktop and select Run as Administrator while pressing the Ctrl key.
• Keep on pressing the Ctrl key until QuickBooks open in the No Company Open window.
• Tap on the File tab and choose Open or Restore Company.
• Then click on Open a company file and press Next.
• Select Network from the left pane and browse to your company file.
• Select your company file and then click on Open. 

Read More: how To Resolve Quickbooks online login issue in Chrome

Method 2: Create a New Folder and paste your company file 

You can simply access the company file from a new folder that is not damaged. Follow these steps to do so:- 

• Generate a new folder on your C: Drive.
• Now open the folder containing your company file.
• Find the file with the .QBW extension.
• Select that file and right-click on it. Choose Copy.
• Now go back to the new folder and right-click on it. Choose Paste.
• Now Set up Windows access permissions to share the company files. 
• Open the QuickBooks desktop and open the file from a new location.

 

These methods should be enough to help you fix QuickBooks Error 6000 77. But If your error is still not resolved, reach out to an expert at +1(855)-856-0053, and they will guide you with advanced troubleshooting methods.